Tops, under Central Retail Corporation Public Company Limited, provides comprehensive services encompassing both physical storefronts and online platforms. Its core services can be divided into the following categories:

1. Supermarket and Convenience Store Services Offering fresh food, dry food, condiments, consumer goods, and imported products from around the world. The branch formats are categorized according to lifestyle:

• Tops Food Hall: A premium supermarket focusing on imported goods, high-quality ingredients from around the world, and an exclusive shopping experience.

• Tops: A standard supermarket gathering quality products for everyone in the family.

• Tops Daily: A mini-supermarket and convenience store emphasizing quick access to everyday items.

2. Online Ordering and Delivery Services (Tops Online) A platform for ordering products via website and application, with flexible delivery services:

• Fast Delivery: Quick delivery straight to your doorstep (within 1 hour for certain areas).

• Standard Delivery: Choose a convenient time slot to receive products, with free delivery when meeting specified conditions (e.g., spending over 399 baht).

• Tops Prime: A monthly subscription program that provides unlimited free delivery.

3. Specialty Stores and Services Tops has expanded its services into specialized product groups to meet in-depth customer needs:

• Tops Care: A pharmacy and health product store with consulting pharmacists, as well as online doctor and pharmacist consultation services.

• Tops Vita: A comprehensive hub for vitamins and dietary supplements from both Thai and international brands.

• PET 'N ME: A store selling food, accessories, toys, and lifestyle products for pets.

• Matsumoto Kiyoshi: The No. 1 health and beauty store from Japan, offering cosmetics, skincare, and imported products.

4. Special Services and Privileges

• The Baker & Tops Cafe: Freshly baked bakery and beverage cafe services within the branch.

• Ingredient Expert Services (Butcher/Seafood): Meat carving, slicing, or fresh ingredient preparation services according to customer requests.

• The 1 Card Privileges: Every purchase earns The 1 points, which can be redeemed for discounts or used to receive special privileges with participating credit cards.